![]() ![]() While you shouldn’t necessarily have to check every single day, make sure you do so whenever a customer brings in their vehicle. Also, if enough problems are reported, owners will receive an Owner Notification letter, which will definitely increase the amount of customers you see about an issue. ![]() If your diagnosis or plan for resolving it doesn’t match what the TSB advised, you’ll most likely be losing a customer.Īs the Maintenance Guide on continues to grow in popularity amongst owners throughout the country, it will become increasingly important that you stay up to date on it as well. This is important to understand because it means you may have customers who are aware of the intricacies of a problem and what you’re supposed to be doing to fix it according to none other than the manufacturer. Owners can check TSBs tooĮven though the manufacturers create TSBs with dealerships and auto body shops in mind, owners can go online to check them too. Of course, the majority of the time, TSBs are used to educate mechanics about potential issues that pose no safety threat whatsoever, but the above still does a good job of underscoring their importance as, clearly, this isn’t always the case.Īlso, even when a TSB doesn’t warn of a life-threatening problem, they often cite issues that could result in expensive repairs if they’re not immediately handled the correct way. This problem would go on to be the source of 12 deaths. In 2005, General Motors issued one that notified mechanics about a potential problem with ignition switches. That being said, just because these aren’t recalls doesn’t make them any less important. ![]() They’re simply letting mechanics know that they may see an uptick in customers who all own the same type of vehicle and are having the same problem. The manufacturer isn’t asking for these vehicles back nor are they sending notice to owners. This is not the same as issuing a recall, though. What is a TSB?Ī Technical Service Bulletin is a report a vehicle manufacturer will send out to dealerships and auto body shops when they’ve discovered an unanticipated problem with one of their vehicles. The Technical Service Bulletin (TSB) is used across all automotive mechanic jobs and many interviewers will even ask applicants about a time they used it, so let’s look at why this asset has become so vital. One especially helpful example isn’t the kind you hold in your hand and it doesn’t make a loud noise when you use it. It’s important that you have had the time to truly appreciate how various tools can be used to repair or maintain a vehicle. This is why experience is such a big factor in applying for automotive technician jobs and getting hired. Being a proficient mechanic means knowing how to use every single tool of the trade. ![]()
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